Privacy Policy

Last Updated: March 2026

• 1. Information We Collect

  To provide you with our iGaming services, we collect the following types of data:

  • Personal Information: Name, date of birth, residential address in Australia, email address, and phone number.
  • Verification Data (KYC/AML): Copies of government-issued ID (Passport, Driver’s Licence), utility bills, and proof of payment methods to comply with legal obligations.
  • Financial Information: Transaction history, PayID details, and masked credit card information. (Note: We do not store full credit card numbers; these are handled securely by certified payment gateways).
  • Technical Data: IP address, browser type, device identifiers, login data, and website usage statistics via cookies.

• 2. How We Use Your Data

  Your personal data is strictly used for the following purposes:

  • To create, manage, and secure your Lucky Green Casino account.
  • To process your deposits and execute withdrawal requests promptly.
  • To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory requirements.
  • To provide customer support and resolve disputes.
  • To send promotional offers and bonuses (only if you have opted in; you can unsubscribe at any time).

• 3. Data Sharing and Disclosure

  We do not sell or rent your personal data to third parties. We may only share your information with:

  • Service Providers: Secure payment processors, game developers, and verification agencies required to operate the casino.
  • Regulatory Bodies: Law enforcement or regulatory authorities if legally required to prevent fraud, money laundering, or other criminal activities.

• 4. Security Measures

  Lucky Green Casino employs industry-standard security measures to protect your data. All transactions and personal details are encrypted using 256-bit Secure Socket Layer (SSL) technology. Data is stored on highly secure servers protected by advanced firewall systems. We also enforce Two-Factor Authentication (2FA) for added account security.

• 5. Cookies Policy

  We use cookies to enhance your browsing experience, remember your preferences, and track platform performance. You can manage or disable cookies through your browser settings, though doing so may limit your access to certain features of the casino.

• 6. Your Privacy Rights

  As a player, you hold the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate or outdated information.
  • Request the deletion of your data (subject to our legal data retention obligations under AML laws).
  • Opt-out of any marketing communications at any time.